Part-time Collections Representative
About The Position
We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit https://jobs.suburbanpropane.com/benefits/ This is an on-site, in-office position and is not eligible for remote work $20.00 - $22.00 an hour (dependent on experience) This position may be eligible for overtime pay based on business needs.
Requirements
- High School diploma, GED or equivalent training and experience
- A minimum of 1 - 2 years of collections experience preferred
Responsibilities
- Initiate collection activities on past due accounts (calls, letters, and emails) and follow-up on all items
- Process credit card payments including posting to accounts and logging activity
- Provide a high level of customer account management by properly maintaining account information and data
- Communicate with Customer Service Center (CSC) employees to verify and correct posted items when necessary
- Resolve all dispute cases to a mutual satisfactory end between the customer and company
- Analyze accounts receivable information to determine priority and produce aging reports
Benefits
- competitive pay
- annual incentive potential
- 401(k) Retirement Savings & Investment Plan with Company Match
- paid time off including holidays
- generous employee discounts on products and services
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
