Collections Representative

Staffmark Group • Newark, DE

58d • $16

About The Position

Are you a motivated communicator ready to make an impact? Staffmark is seeking a dedicated Collection Representative to join our team in Newark, DE. If you thrive in a fast-paced environment, enjoy problem-solving, and have a passion for helping clients resolve accounts, this could be the perfect opportunity for you!

Requirements

• Strong written and verbal communication skills
• Good organizational skills
• Ability to work independently under pressure and meet deadlines
• Goal-oriented and motivated

Nice To Haves

• Experience in agency or bank recovery preferred but not required
• Telemarketing or customer service experience is a plus
• Knowledge of FDCPA, credit bureau reports, and computer skills helpful

Responsibilities

• Achieve department standards and goals by contacting clients and collecting on debtor accounts.
• Work the minimum number of accounts per hour as set by management.
• Set up payment arrangements with debtors and follow up on those arrangements.
• Follow up on accounts until they are paid, settled, cured from delinquency, or deemed uncollectible.
• Perform skip tracing tasks.
• Maintain accurate records and documentation of account activity.
• Adhere to all FDCPA regulations.
• Perform other duties as assigned.

Benefits

• Enjoy comprehensive benefits including medical, dental, and vision insurance, life insurance, short-term disability, 401(k) plans, weekly pay every Friday, referral bonuses, and employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees