Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:00pm EST and CST. It may be necessary, given the business need, to work occasional overtime. We offer 3-6 months of on-the-job training. 90 days of training and another 90 days under evaluation. The hours of the training will be aligned with your schedule. If you are located in Eastern and Central Time Zones, you will have the flexibility to work remotely as you take on some tough challenges.