Collections Representative - Start Date 1/6 (UT only)

Vive Financial • Draper, UT

390d • $33,280 - $33,280 • Remote

About The Position

The Collections Representative role at Vive Financial is a remote position focused on managing outbound and inbound calls to collect on past due accounts. This position is essential for maintaining operational excellence and providing high-quality customer service. The role offers competitive pay, bonuses, and a supportive corporate culture, emphasizing the importance of both hard work and enjoyment in the workplace.

Requirements

• Customer service and prior collections experience with impeccable interpersonal skills.
• Experience deescalating and/or negotiating with customers in a professional environment.
• Excellent verbal and written communication skills.
• Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously.
• Phone experience in a customer service/call center environment.
• High school diploma or GED equivalent, must also be 18 years or older.

Nice To Haves

• Fluency in Spanish (not required but preferred).

Responsibilities

• Responsible for outbound and inbound calls to collect on accounts that are past due.
• Provide top-tier support and service to customers.

Benefits

• Competitive Compensation
• Full Health Benefits: Medical/Dental/Vision
• Life Insurance
• Paid Parental Leave
• Paid Time Off + Paid Holidays
• Company Matched 401k
• Employee Stock Purchase Program
• Tuition Reimbursement
• Charitable Gift Matching
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED