Collections Representative - National Remote

UnitedHealth GroupDallas, TX
322d$16 - $33Remote

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About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This function is responsible for accurate and timely follow-up of accounts receivables including researching, analyzing, and resolving unpaid specialty pharmacy medical claims. Positions in this function contact payers to determine reason for non-payment and take appropriate action to recover amounts due. Responsible for developing, implementing, maintaining, and managing organization policies on collection practices. This position is full-time, Monday - Friday. Employees are required to work an 8 hour shift during our normal business hours of 6:30 am - 5:00 pm CST. It may be necessary, given the business need, to work occasional overtime and weekends. We offer 2 weeks of training then on the job training. The hours during the first few weeks of training will be 6:30 AM - 3:00 PM CST and then the on the job training hours will be during 7:00 AM - 5:00 PM CST from Monday - Friday (100% attendance required). Participation on camera may be asked during training. Training will be conducted virtually from your home. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

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