Collections Representative (Bilingual: Spanish)

Exploria Resorts•Clermont, FL

9d•$16•Onsite

About The Position

Join Our Team at Exploria Resorts! Are you driven by success and ready to seize a lucrative opportunity? We're currently hiring detail-oriented individuals to join our incentive-based collection team. If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you. What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more! Position: Call Center - Collection Agent Locations: Onsite - 25 Town Center Blvd. Clermont, FL Compensation: - $16 per hour, with an added $2,000 - $3,000 monthly performance-based incentive potential! - New Hire guarantee of $800 performance incentive for the first three full calendar months of employment! Hours/Shift: - Monday - Friday (3 days will be an 8 am-5 pm shift, 2 days will be a 10 am-7 pm shift) - Every other Saturday (If you work on Saturday your day off will be during the week). - Sundays: Always off Subject to change based on business needs

Requirements

Clear communication skills, both oral and written, to convey information effectively.
Exceptional customer service abilities, ensuring 100% customer satisfaction.
Quick and accurate decision-making skills to evaluate alternative courses of action.
Ability to manage multiple priorities efficiently and adapt to the fast-paced nature of our business.
Demonstrated ability to influence others positively.
Professional and friendly demeanor, representing our company values.
Flexible schedule to accommodate business needs.
Strong communication and negotiation skills.
Good time management and organizational skills.
Prior experience working in a call center, or a commission driven role
Bilingual Spanish is highly preferred.
Enthusiastic, energetic, and self-motivated.