Collections Representative ($1000 Retention Bonus!)

PrincePerelson & Associates • Rockford, IL

395d • $12,000 - $37,440 • Remote

About The Position

The Collections Specialist position at PrincePerelson & Associates is a remote role focused on managing overdue payments through high-volume outbound calls. The ideal candidate will have previous collections experience and a strong ability to provide solutions for customers facing payment challenges. This role offers competitive pay, monthly bonuses, and a retention bonus, making it an attractive opportunity for motivated individuals in the collections field.

Requirements

• 1 to 2 years of outbound collections experience within the last 3 years is required
• Ability to provide above and beyond service
• Independent problem solver
• Confidence in hitting metrics, KPI's and goals
• Experience working with various computer programs

Responsibilities

• Make outbound calls to collect overdue payments
• Assist the customer with finding the best payment plan for them
• Accurately record customer information into their accounts

Benefits

• Permanently remote (WFH)
• DAY ONE benefits: Medical, Dental, Vision
• $600-$1,000 avg. earning potential on monthly bonuses
• 401(k) matching plus a roth option
• PTO & paid holidays off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed