COLLECTIONS/INSURANCE CLERK

Mountain View Hospital • Idaho Falls, ID

103d

About The Position

Mountain View Hospital is looking for a Collections/Insurance Clerk to join our team! The role involves performing all duties related to the collection of accounts receivable, establishing payment arrangements with patients, and maintaining patient accounts from the time they are billed until payment is received. The clerk will note every account worked, refund overpayments according to policy, assist billing clerks with additional duties, post payments received, and file insurance according to rules and regulations.

Requirements

• High school diploma or general education degree (GED).
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to use hospital information system and operate basic computer functions and software.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to work well with others.
• Ability to work under pressure of meeting monthly reporting deadlines.

Responsibilities

• Collects delinquent accounts and establishes payment arrangements with patients.
• Follows up to ensure that delinquent accounts are being paid.
• Evaluates unpaid accounts to determine if they are ready to be written off to bad debt.
• Receives patient payments on admission and discharge.
• Posts and makes a daily report of cash receipts.
• Maintains department records, reports, and files as required.
• Sets up financial arrangements when necessary.
• Maintains follow-up accounts to ensure prompt payment.
• Follows up on accounts until zero balance is achieved or the account is turned over to collections.
• Participates in educational programs, in-service meetings, and all other required meetings.
• Processes daily mail and answers inquiries regarding patient accounts.
• Researches credit balance accounts and refunds overpayments to patients, guarantors, or third-party payers.
• Establishes and implements a system for the collection of accounts.
• Collects accounts that are not paid-in-full at discharge or at promised date.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED