Collections Dialer Administrator II
Southwest Business•San Antonio, TX
294d
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About The Position
SWBC is seeking a talented individual to identify, develop, and implement dialing campaign strategies in alignment with multi-client contractual requirements and rapidly evolving business needs. This role closely monitors and analyzes gaps in resource optimization and campaign performance and makes changes in real-time to ensure that daily and monthly strategic objectives are consistently met. This individual leverages experience and knowledge of complex contact strategies and dialing technology to maximize the effectiveness and efficiency of all call center resources, including technology and workforce.
