Collections Clerk

Surgery Partners Careers•San Jose, CA

About The Position

Responsible for assisting with all functions associated with billing and third-party payers. Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing as well as be a proactive professional who can identify collection trends and solve them in a timely manner.

Requirements

High School Diploma or Equivalent
Experience with medical practice billing software necessary
Good verbal and written communication skills
Knowledge of computers with experience in windows-based systems and Microsoft Office
Knowledge of CPT and ICD-10 coding and electronic billing necessary
Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
Ability to read, write and speak the English language
Ability to handle frequent interruptions that result in having to re-evaluate priorities
Proficient in medical terminology
Detail oriented

Nice To Haves

2 years of medical collections experience preferred

Responsibilities

Identifies delinquent accounts, aging period and payment sources, and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer.
Evaluates patient financial status and establishes contract payment plans.
keeps informed on all current Medicare, Medicaid, and third-party payer regulations and requirements. Informs management and other staff members of changes and keeps documentation current and accessible.
Successfully reduces days in A/R and meets assigned goals.
Responds to overflow Customer Service incoming patient phone calls.
Other assigned duties as required.