Collections (Billing) Specialist

eCommission•Bee Cave, TX

1d•$24•Hybrid

About The Position

eCommission is seeking a full-time Collections (Billing) Specialist to join our innovative, fast-growing, Fin-tech company. This role is responsible for managing a portfolio of accounts receivable. If you are an experienced collections specialist who is team orientated, customer service focused and looking for a challenging and extremely rewarding opportunity, then this position is right for you.

Requirements

3+ years of collections/receivable experience.
2+ years of customer service experience.
Outstanding verbal and written communication skills.
Excellent computer skills including the ability to learn computer software.
Detail oriented and have strong analytical skills.
Ability to multi-task and re-prioritize daily tasks.
High school diploma or equivalent is required.

Nice To Haves

Knowledge of real estate, escrow, and title processes helpful but not required.
Candidate located in the Austin, Texas Metro area.

Responsibilities

Manage a portfolio of accounts receivable with a high level of customer service.
Contact customers via telephone or through written communication.
Make 150+ outbound dials per day.
Utilize company tools to reduce the number of past due accounts.
Maintain strong relationships with all customers and third-party contacts.
Handle complex accounts and difficult situations with professionalism.
Resolve customer disputes.
Perform account reconciliations.