Collections & Billing Associate
About The Position
New England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 70 years. We're looking for an experienced Collections & Billing Specialist with initiative & a conscientious work ethic to join our busy specialty practice. The primary duties for the collections & billing specialist are: 1) acts as the liaison to patients, providers and the collections agency for collections accounts; 2) works with patients with overdue balances according to established guidelines; 3) makes self-pay collection calls and reminder calls for payments due and sends out collections and discharge letters; 4) initiates bad debt & collection accounts procedures; 5) performs billing and payment duties for assigned carriers; and 6) processes timely and accurate billing and payment transactions to maintain accounts receivable within acceptable guidelines. Schedule M-F 7:30a-4p, 40 hours per week (1/2 hour non-paid lunch) Pay range $20.82-$24.99 per hour This position reports to Billing Manager. The regular work location will be Springfield with willingness to travel to other offices as needed.
Requirements
- 1-3 years medical office experience, including customer service, insurance, referrals, basic coding knowledge and charge entry
- Accuracy, organization & good judgment
- Strong interpersonal skills, including tact, diplomacy, persistence, persuasion and attention to detail
Nice To Haves
- Medical billing or coding certification or equivalent experience
- 2 years collections experience
- Dermatology experience preferred
Responsibilities
- Acts as the liaison to patients, providers and the collections agency for collections accounts
- Works with patients with overdue balances according to established guidelines
- Makes self-pay collection calls and reminder calls for payments due and sends out collections and discharge letters
- Initiates bad debt & collection accounts procedures
- Performs billing and payment duties for assigned carriers
- Processes timely and accurate billing and payment transactions to maintain accounts receivable within acceptable guidelines
Benefits
- Paid time off
- 401(k) - 6% Employer contribution (3% safe harbor & profit sharing)
- Individual Coverage Health Reimbursement Arrangement (ICHRA)
- Dental insurance
- Dependent Care Flexible Spending Account
- Employee Assistance Program
- Free parking
- Health Savings Account
- Life & AD&D insurance – $40,000 (employer paid)
- Life insurance for Employees & Dependents
- Limited Flexible Spending Account
- Medical Flexible Spending Account
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
