Collections Billing Associate

KPH Healthcare Services • East Syracuse, NY

93d • $18 - $22

About The Position

The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances. The following are the duties performed by employees in this classification.

Requirements

• High School Diploma or GED required.
• Associates Degree or Higher in Accounting or related field preferred.
• Experience in Accounts Receivable Department or Collections preferred, but not required.
• Registered with the State of Vermont as a Pharmacy Technician (for Vermont Employees).
• Assertive interpersonal communication skills.
• Strong understanding of computer technology.

Responsibilities

• Face-sheet and census entry to ensure accurate billing.
• Verifying primary and secondary insurance coverage on residents.
• Provide customer service and problem resolution to facilities and residents.
• Account reconciliation and account refund requests.
• Complex account reconciliation.
• Account adjustments, bad debt processing.
• Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up.
• Track and re-bill pending Medicaid accounts.
• Re-bill claims as needed.
• Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management.
• Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
• Recognize and rectify any errors made within an account.
• Set up Lawson accounts for facility and private pay.
• Month-end closing process.
• Re-bill claims to improve reimbursement from NETRX reporting.
• Assist in special projects as required.
• Works with minimal supervision.
• May assist in orienting and training new employees.
• Responsible for completing all mandatory and regulatory training programs.
• Perform other duties as assigned.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees