Collections Associate
About The Position
Responsible for assisting with assessing hardship workout requests and granting alternative financing options within guidelines that meet the requirements of the bank as applicable. Identify past due accounts that meet criteria for contact. Review file information and bank records to determine overall customer profile Establish written, verbal or personal contact with customers in order to resolve delinquency Use effective skip trace techniques to locate missing customers and collateral. Review proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms.
Requirements
- High School diploma or equivalent work experience
Nice To Haves
- Some collection experience preferred
Responsibilities
- Assessing hardship workout requests
- Granting alternative financing options within guidelines
- Identifying past due accounts that meet criteria for contact
- Reviewing file information and bank records to determine overall customer profile
- Establishing written, verbal or personal contact with customers in order to resolve delinquency
- Using effective skip trace techniques to locate missing customers and collateral
- Reviewing proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
