Collections Associate (Full Time) - Lubbock, Ave. Q
PROSPERITY BANK•Lubbock, TX
just now
About The Position
Responsible for reviewing all account holds placed under the regulation for Delayed Funds Availability.
Requirements
- High school graduate or equivalent.
- General knowledge of Microsoft products.
- Positive, professional, and courteous interactions with banking center associates
- Good organizational skills.
- Detail oriented
Nice To Haves
- Prior banking or related experience preferred.
Responsibilities
- Pull the daily reports of the holds placed for the prior business day.
- Review each hold to make sure the hold is placed within the regulatory guidelines.
- Make corrections if needed. This may include contacting the banking center to verify or discuss any changes.
- Prepare a Notice of Delayed Availability if an exception hold was placed. Prepare these letters to be mailed same day.
- Perform secondary reviews when needed.
- This individual will monitor the Support-Reg CC email box and assist banking centers via telephone with any question regarding holds.
- Main the monthly spreadsheet of each days holds and holds with errors.
- Will cross-train with other department associates for other various duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
