Collections Associate
SoFi•Cottonwood Heights, UT
267d
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About The Position
SoFi is seeking experienced Collection Associates who are passionate about the customer experience and have the skills and experience to deliver outstanding results. You will be a part of a meticulously assembled team that shares this passion for delivering an outstanding member experience while resolving delinquent loans. The Collections Specialist is responsible for improving collection rates by employing multi-channel collection efforts in a dialer and chat environment on early stage accounts. This role reports directly to an Associate Manager in Loss Mitigation.
