Collections Associate, Redi Carpet, Stafford TX

HD Supply • Houston, TX

81d

About The Position

Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency.

Requirements

• Technical certification or associate degree may be required in some areas.
• Generally 5-7 years of experience in a related area of responsibility.

Responsibilities

• Performs a wide variety of collection functions for larger or more complex accounts.
• Ensures compliance with established guidelines, reviews and monitors credit sources, credit files, customer applications and delinquent accounts.
• Receives payment and posts amount to customer's account.
• Compiles and maintains basic credit information.
• Maintains records on credit risks, delinquent accounts and incomplete files.
• Ensures timely follow-up of open disputes is completed in accordance with service level.
• Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees