Collections Assistant
About The Position
The Collections Assistant is responsible for assisting Collections Coordinators with Collection inquiries, invoice copies, supporting reports and related administrative duties, under general supervision. Essential Job Duties & Responsibilities Assist with monitoring various incoming email correspondence for timely replies Assist Collection Coordinators with information gathering, running reports and maintaining matter comments Assist with maintaining data accuracy within the 3E collections module Research ebilling statuses, rejections and short pays and collaborate across teams to work towards resolution Respond to internal inquiries in a timely manner Support Collection Coordinators with preparation of material for follow-up Observe confidentiality of client and Firm matters Provide administrative support as needed, such as providing client invoice copies and pulling invoice information Assist with special projects as needed Perform other duties as assigned
Requirements
- Ability to effectively present information verbally and in writing
- Basic math skills: add, subtract, multiply, and divide
- Ability to utilize computerized accounting and payables software programs, such as CMS and MS Excel
- Proficiency in MS Office Suite
- Ability to work effectively independently at times with minimal supervision in a fast-paced environment
- Must be able to work collaboratively in a team environment
- Strong attention to detail
- Strong customer service skills
- Demonstrated analytical and problem-solving skills
- Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high-pressure environment
- Ability to adapt to all work situations to achieve desired results
- Ability to use discretion with sensitive and confidential information
- Flexibility to work additional hours as needed
Nice To Haves
- 1 to 2 years of collections, accounting or accounts receivable experience in a law firm environment
- Minimum 1 year of experience with either 3E or Elite Enterprise, Ebillinghub or other related applications.
Responsibilities
- Assist with monitoring various incoming email correspondence for timely replies
- Assist Collection Coordinators with information gathering, running reports and maintaining matter comments
- Assist with maintaining data accuracy within the 3E collections module
- Research ebilling statuses, rejections and short pays and collaborate across teams to work towards resolution
- Respond to internal inquiries in a timely manner
- Support Collection Coordinators with preparation of material for follow-up
- Observe confidentiality of client and Firm matters
- Provide administrative support as needed, such as providing client invoice copies and pulling invoice information
- Assist with special projects as needed
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
