Collections And Resolution Specialist
Aston Carter•Baltimore, MD
445d
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About The Position
The Collections and Resolution Specialist is responsible for actively engaging in the collection of open accounts receivable (AR) balances by contacting customers and supporting branch personnel. This role involves updating the AR collection system, responding to customer inquiries, reconciling accounts, and maintaining accurate documentation of customer interactions and payment arrangements. The specialist will work collaboratively with team members to achieve collection objectives and ensure customer satisfaction.
