Collections Analyst

TEKsystems•Woburn, MA

2d•$25 - $25•Hybrid

About The Position

We are seeking a Collections Analyst to join our Accounts Receivables team. The Accounts Receivables team reconciles and reduces receivable balances. Day to day you will collect past due balances on rent or purchase order-based receivables. As a Collections Analyst you will partner cross-functionally to resolve customer disputes in a timely manner and drive success with external customers by providing excellent service.

Requirements

1-3 years of collections experience in Accounts Receivables Department
Experience utilizing Oracle (preferred)
Strong follow-up skills: ability to organize applicable timelines and follow up with internal and external customers
Strong written and oral communication skills including the ability to present ideas and suggestions clearly and effectively
accounts receivable
billing collections
purchase order
billing management
oracle financials
collections accounts receivable
collections customer service

Nice To Haves

Experience auditing lease documents a plus
Bachelors Degree preferred

Responsibilities

Collect and reconcile receivable balances for existing customers drive balances through to resolution and ensure billing and cash application accuracy.
Audit lease documents or purchase orders to validate billing identify billing adjustments and complete the necessary paperwork.
Initiate customer contact via telephone and initiate escalations for Supervisor review when needed.
Support a high volume of customers/leases by following defined collection strategy for initiating daily contact and consistently following up on arrangements made for resolving outstanding balances.
Provide timely and accurate reporting for contracts or invoice aging balances.