Collections Analyst

CooperCompanies • Victor, NY

1d

About The Position

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com. Job Summary: Collaborate with our largest, highest revenue customer accounts, Sales team and leadership to ensure timely payments and customer experience excellence. Liaison to customer accounts for billing inquiries and focal point for collections related activities. Support reconciliation of complex transactions in the accounts receivables, perform collection management processes and reporting to internal and external customers. Communicates and maintains customer focused, collaborative rapport with assigned accounts. Involved in analysis associated with establishing customer lines of credit. Provides analysis and recommendations to management and stakeholders so they can make informed business decisions. Support Order to Cash (OTC) processes improvements and participates in systems and ad hoc projects. Maintain strong, collaborative relationships with internal and external partners, to ensure service to accounts is superlative. Ensures compliance with company policies within their scope.

Responsibilities

• Collaborate with our largest, highest revenue customer accounts, Sales team and leadership to ensure timely payments and customer experience excellence.
• Liaison to customer accounts for billing inquiries and focal point for collections related activities.
• Support reconciliation of complex transactions in the accounts receivables
• Perform collection management processes and reporting to internal and external customers.
• Communicates and maintains customer focused, collaborative rapport with assigned accounts.
• Involved in analysis associated with establishing customer lines of credit.
• Provides analysis and recommendations to management and stakeholders so they can make informed business decisions.
• Support Order to Cash (OTC) processes improvements and participates in systems and ad hoc projects.
• Maintain strong, collaborative relationships with internal and external partners, to ensure service to accounts is superlative.
• Ensures compliance with company policies within their scope.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees