Collections Analyst

Aston Carter • St. Louis, MO

1d • $24 - $25 • Onsite

About The Position

As a Collections Analyst, you will engage with customers to secure timely payments and resolve any concerns. You will be responsible for identifying and correcting billing discrepancies, reducing past-due balances, and maintaining account currency. Additionally, you will detect and resolve cash application errors and investigate chargeback deductions. This role also involves handling special projects, collaborating with internal teams, and contributing to process improvements.

Requirements

• Proficiency in Accounting, Invoicing, Data Entry, and Billing Systems.
• Strong skills in Excel, including formula usage.
• Accuracy in accounts payable and receivable, reconciliation, collection, and bookkeeping.
• Bachelor's Degree in Accounting/Finance or relevant work experience.
• 3+ years of billing experience in a high-volume setting.

Responsibilities

• Contact clients via phone/email to secure timely payments and resolve concerns.
• Identify and correct billing discrepancies.
• Proactively reduce past-due balances and maintain account currency.
• Detect and resolve cash application errors.
• Investigate and resolve chargeback deductions.
• Handle special projects and contribute to process improvements.
• Work with internal teams and customers to provide effective solutions.
• Issue and distribute invoices.
• Process new contracts and sales.
• Collaborate with other departments to ensure billing accuracy.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees