Collections Analyst

Network Distribution•Schaumburg, IL

7d•$50,000 - $60,000

About The Position

The Collections Analyst position is in charge of working with customers to collect their outstanding payments, negotiate payments and learn more about their payment status. They will also work with internal departments and Networks membership to resolve invoice discrepancies.

Requirements

Strong team player
Strong interpersonal and collaboration skills
Promotes positive work environment
Demonstrate engagement with the team and the organization
Professionalism
Ability to manage deadlines and demonstrate high levels of accountability
Strong written and verbal communication skills
Positive, proactive, and collaborative
Strong ability to research issues, identify and implement solutions
Strong knowledge and understanding of your department’s principals and procedures
Strong understanding of other departments operations and challenges and the organization
Intermediate Microsoft Excel skills
1+ years experience
Associates degree in Accounting, Finance or related field

Nice To Haves

SAP, High Radius, Salesforce, Monday.com recommended
Distribution experience a plus

Responsibilities

Independently prioritize and execute daily collection activities; contact customers for payment via telephone and email, document and maintain timely collection notes in HRC collection tool and establish appropriate follow-up
Responsible for developing relationships to facilitate the collections of accounts receivable and resolving internal/external issues preventing timely
Maintain or improve departmental and organization key performance indicators including; Days Sales Outstanding, Past Due and Current Percentage, Average Days Delinquent and Collection Effectiveness
Perform root cause analysis to resolve current and mitigate future, invoice disputes, billing issues, and deductions.
Work with internal and external parties on finding new ways to decrease the volume of billing issues that result in payment delays
Escalate potential problems with customer’s cash flow, works to minimize risk, resolve credit problems, and late payment
Analyzes and determines best practices to achieve maximum results, often dependent on individual customer needs.