Collection Specialist

Chefs Warehouse•Jessup, MD

About The Position

Under general direction of the Corporate Credit Manager, the Credit & Collections AR Specialist calls for maintaining accounts receivable records and resolving credit issues. What you’ll do: Under the direction of the Corporate Credit Manager, monitors Accounts Receivable aging and identifies past due accounts. Contacts past due customers via phone and email daily.Resolves Billing and Customer Credit issues.Negotiates payment plans as needed.Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database. Obtains and emails requested POD’s and customer Credit Memo(s). Research and processes customer claims of invoice payment. Research and processes charge backs, returns, and NSF items. Answers AR phone/email inquiries and follows up. Under the direction of the Corporate Credit Manager provides guidance, as required, to the cash applications team for proper application of customer payment(s). Assists with special projects as required. Provide weekly reporting to Corporate Credit Manager. Perform other job-related duties as assigned. About you: Associates degree in accounting or comparable work experience 2 years of experience in accounts receivable, preferably in the food industry Canopy/Aspen ERP systems experience preferred. Organized and detailed. Ability to multitask.

Requirements

Associates degree in accounting or comparable work experience
2 years of experience in accounts receivable, preferably in the food industry
Organized and detailed.
Ability to multitask.

Nice To Haves

Canopy/Aspen ERP systems experience preferred.

Responsibilities

Under the direction of the Corporate Credit Manager, monitors Accounts Receivable aging and identifies past due accounts.
Contacts past due customers via phone and email daily.
Resolves Billing and Customer Credit issues.
Negotiates payment plans as needed.
Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.
Obtains and emails requested POD’s and customer Credit Memo(s).
Research and processes customer claims of invoice payment.
Research and processes charge backs, returns, and NSF items.
Answers AR phone/email inquiries and follows up.
Under the direction of the Corporate Credit Manager provides guidance, as required, to the cash applications team for proper application of customer payment(s).
Assists with special projects as required.
Provide weekly reporting to Corporate Credit Manager.
Perform other job-related duties as assigned.