Collection Specialist

Smart Care Equipment Solutions • Fishers, IN

50d

About The Position

Responsible to follow up on the collection of assigned Accounts Receivable. The Collection Specialist will protect Smart Care Solutions A/R assets using good judgment and risk management.

Requirements

• Four (4) years of related collection experience.
• Ability to establish effective working relationships.
• Strong working knowledge of Service industry collections.
• Ability to coordinate and guide collection functions.
• Excellent communication and customer service skills.
• Ability to prioritize, organize and meet deadlines.
• Excellent organizational and analytical skills.
• Proficiency in using accounting systems.

Nice To Haves

• Demonstrated accounting skills or experience.
• AA or BA degree in accounting or business.

Responsibilities

• Perform and maintain active past due customers' accounts.
• Overall customer account management; research and resolution of balances, account reconciliations, unapplied payments, dispute resolution, and proper application of payments.
• Encourage on-time payments to prevent delinquent accounts.
• Collaborate with Sales department to keep client accounts updated.
• Resolve customer disputes, making every reasonable effort to extend credit and encourage sales.
• Coordinate and lead Monthly Collection Reviews with the Sales Managers and their teams.
• Provide direction, support, and share knowledge while maintaining excellent communication with sales, billing, dispatch and with other divisions.
• Accurately complete monthly A/R reporting package.
• Additional duties as assigned Ad-HOC.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Repair and Maintenance
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees