Collection Specialist (65882)

Hamilton Health Care System • Dalton, GA

57d • Onsite

About The Position

Performs various tasks to collect monies on delinquent patient accounts. Contacts patients to discuss fiduciary responsibility, updates insurance information if obtained and take the necessary steps to have charges filed, set up payment terms if applicable, accept credit/debit card payments over the phone, counsel patients if not able to meet payment terms, facilitate financial assistance counseling when needed, and other duties as assigned.

Requirements

• High school diploma
• Telephone, calculator, typing and CRT terminal, copy machine
• insurance coverage knowledge
• medial terminology
• good communication and phone skills

Nice To Haves

• Two years collection and insurance to follow-up experience preferred.

Responsibilities

• collect monies on delinquent patient accounts
• contact patients to discuss fiduciary responsibility
• update insurance information
• take the necessary steps to have charges filed
• set up payment terms
• accept credit/debit card payments over the phone
• counsel patients if not able to meet payment terms
• facilitate financial assistance counseling when needed
• other duties as assigned

Benefits

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer paid Life and AD&D insurance
• Employer paid Short and Long-Term Disability
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees