Collection Specialist
About The Position
At CooperVision, a division of CooperCompanies, we’re driven by a unifying purpose to help people to experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com [https://www.coopervision.com]. Job Summary: The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information. This position assists with aging report reviews, supports audits, and provides excellent customer service to internal and external stakeholders. Success requires attention to detail, strong organizational skills, and proficiency with ERP systems and Microsoft Office tools.
Requirements
- attention to detail
- strong organizational skills
- proficiency with ERP systems
- proficiency with Microsoft Office tools
Responsibilities
- contacting customers for payment
- resolving basic disputes
- updating account information
- assists with aging report reviews
- supports audits
- provides excellent customer service to internal and external stakeholders
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What This Job Offers
Education Level
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