Collection Specialist

Manuel Diaz Law Firm PC • San Antonio, TX

3d • Onsite

About The Position

OVERVIEW: Manuel Diaz Law Firm, PC. is looking for an ambitious, dedicated, outgoing, and passionate Bilingual (Spanish) Collection Specialist to join our team.

REPORTING RELATIONSHIP: Reports to the Collections Manager.

DUTIES AND RESPONSIBILITY: The Collection Specialist will provide a broad spectrum of customer service under the supervision of the Collection Manager.

Manuel Diaz Law Firm, P.C.’s mission is to establish a dedicated client relationship by providing the highest quality legal representation and an exceptional client experience.
Our values are to treat others as you want to be treated, positive mental attitude, and go above and beyond.

Requirements

• Excellent customer service skills
• Computer literacy (Microsoft Word, Outlook and Excel; Adobe Acrobat)
• Proficiency in English and Spanish both verbal and written
• Excellent secretarial and organizational skills
• Ability to juggle multiple activities and work under pressure
• Willingness to support and work in a team and exhibit a can-do attitude

Nice To Haves

• Prior collection experience (preferred)

Responsibilities

• Greet clients and guest
• Accepting payments
• Establishing promises-to-pay
• Maintain and conduct contact lists of potential clients for payments
• Data entry
• Set up payment plans
• Perform additional clerical duties as needed.

Benefits

• Health insurance.
• Dental insurance
• Vision insurance
• Supplemental insurance
• Life insurance
• STD/LTD coverage
• Paid time off
• 401 (k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees