Collection Analyst, Child Support Enforcement Division

Orleans Parish District Attorney•New Orleans, LA

12d•$30,000

About The Position

ABOUT THE ORLEANS PARISH DISTRICT ATTORNEY'S OFFICE (OPDA): Jason Rogers Williams took office as the Orleans Parish District Attorney on January 11, 2021, and is building a 21st century prosecutors' office with a team of the best and brightest from around the country and a mission of being as smart on crime as the office has historically been tough on crime. New Orleans has led the world in convictions and incarceration for decades, without any corresponding decrease in crime. OPDA is simultaneously increasing safety and delivering justice with a laser focus on serious offenses and a belief that every New Orleanian deserves the presumption of innocence.

Requirements

Excellent organizational skills
Customer service skills
Basic computer skills
Dependability in both attendance and work product

Responsibilities

Responsible for systematic monitoring of assigned caseload.
Ensure timely payments on child support cases through telephone contact, correspondence, and appropriate court action.
Monitor cases for enforcement measures if needed, health insurance enforcement, and financial audit of cases.
Monitor the adherence to employer income assignment orders.
Perform parent locate on parties as necessary.
Initiate process of Rules and Motions to be forwarded to legal department/Assistant DAs.
Testify in court when necessary.
Address walk-in clients.
Handle incoming phone calls from parties, employers, or other agencies, as it relates to your caseload, or while temporarily filling in for someone else.
Review and take action on daily system-generated case enforcement reminders.
Maintain caseload filing.
Maintain both OPDA and Department of Children and Family Services email accounts.