Collection Agent

Mandarich Law Group • Williamsville, NY

72d • $18 - $20

About The Position

Mandarich Law Group is one of the country's leading creditor's right law firms with offices in NV, NY, IL, MI, MO, OH, NC, GA, and FL, seeking a full-time Collection Agent for our Williamsville, NY office. This position offers an immediate bonus opportunity and reduced goals in the first four months, making it an attractive option for new employees. Multiple shifts are available between 8 AM - 6 PM, Monday through Friday, with in-office hours from 8:00 AM to 4:30 PM or 9:30 AM to 6:00 PM.

Requirements

• Excellent verbal communication skills
• Multitasking and time management skills to work through the account queue and inbound call volume
• Previous customer service work preferred.

Responsibilities

• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Benefits

• Rate: $18.00 to $20.00 plus monthly bonus
• Competitive Base Salary
• Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses
• Medical, Dental, and vision; 401K plan with company match
• Long and Short Term Disability Insurance
• Company paid Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 51-100 employees