Colleague ERP Business Analyst (Onsite @ Univ. of Saint Francis (IN)

Ellucian

238d

About The Position

The Colleague ERP Business Analyst's key functions are to consult with end users; understand and optimize business processes; and assist users in becoming more efficient and effective to drive student success. Responsibilities includes working with various departments to understand their business processes and streamline them by leveraging enterprise-level administrative systems. Typical activities include troubleshooting departmental issues using Colleague or other administrative systems, training end users on various software packages, mapping & documenting processes, or helping define new projects. Project work ranges from implementing new software, expanding the functionality of existing software, building new forms/sites, or designing the integration of new systems. As the University is an Ellucian Colleague client, much of the key work is in, near, or integrating with Ellucian Colleague. While pre-knowledge of Colleague is not required, the successful candidate will be able to learn and understand this ERP system quickly.

Requirements

• Effective verbal and written communication skills.
• Demonstrated ability to manage a meeting, using strong interpersonal skills and informal power.
• Experience with Ellucian Colleague ERP.
• Academic Business Processes (finance, HR/payroll, registrar/student, advancement, etc.).
• SQL programming.
• Reporting & Dashboards (Argos, Ellucian Insights, or PowerBI).
• Microsoft SharePoint administration.
• User Interface Design - specifically for forms or surveys.
• Experience in business process reviews, application prototyping, and best practice methodologies.
• Ability to provide functional and technical assistance and respond to user needs with grace and patience.
• Strong problem-solving skills, proactive attitude, growth mindset, and self-starter mentality.
• Exceptional business process analysis, project leadership, and improvement experience.
• Familiarity with Ellucian ETHOS model or Ellucian Operational Data Store (ODS).
• Experience with Microsoft Dynamics CRM.
• Experience Evisions FormFusion.
• Experience with Colleague Workflow and Colleague Document Management.

Nice To Haves

• Preferred knowledge of Ellucian Ethos Extensibility, Ethos Platform Integration, and UC4/Automic/Automate or any job scheduler software.

Responsibilities

• Consult with end users and supervisors to understand and optimize business processes.
• Work with various departments to streamline processes and improve efficiency.
• Troubleshoot issues, train end users, and define new projects.
• Implement new software, expand existing functionality, and design system integrations.
• Develop functional design specifications and gather program requirements.
• Prepare design specifications for conversions, reporting, interfaces, and customizations.
• Coordinate with clients to develop requirements and provide project leadership.
• Maintain software programs and update ticket tracking systems.
• Provide functional and technical assistance by responding to inquiries regarding errors, problems, or questions with programs, processes, and reporting.
• Provide project leadership for functional work groups enabling them to stay on time and on task.
• Provide guidance in the formulation and coordination of an end-user training strategy, and when appropriate, develop and deliver such training.
• Provide direction in developing testing methodology for utilization during upgrades and patch application; confirm programming meets specifications, obtain client signoff of efforts.
• Analyze code to find causes of errors and revise programs.

Benefits

• Comprehensive health coverage: medical, dental, and vision.
• Flexible time off.
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests.
• 401k w/ match & BrightPlan - to help you save for the future.
• Parental Leave.
• 5 charitable days to support the community that supports us.
• Telemedicine.
• Wellness.
• Headspace Care (mental health).
• Wellbeats (virtual fitness classes).
• RethinkCare & Wellthy- caregiver support.
• Diversity and inclusion programs which provide access to internal employee resource groups.
• Employee referral bonuses to encourage the addition of great new people to the team.
• Education Assistance Program.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree