Collateral Specialist

Frost • San Antonio, TX

6d

About The Position

It’s about putting your heart into easing minds. Are you known for your attention to detail and exceptional organizational skills? Are you passionate about providing next-level customer service? Are you described as someone who is approachable, respectful, and enthusiastic when solving problems? If so, being a Collateral Specialist at Frost could be for you. At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services. Who you are: As a Collateral Specialist, you are our lien navigator, ensuring the accurate preparation of releases and transfers of liens on all types of collateral. In this role, you will be responsible for conducting lien releases, monitoring flood insurance on various loans, and researching previously paid out and acquisition loans. Talking to internal and external customers are a part of the job, but to you, it’s an opportunity to build long-lasting relationships. In addition, you will use your analytical skills to research and always complete all request with our signature all-win approach in mind. What you’ll do: Adhere to established procedures for the accurate preparation of releases and transfers of liens on all types of collateral Responsible for researching previous paid out loans and acquisition loans Research and complete related inquiries to provide excellent customer service, while maintaining a prudent decision making process so as to adequately protect the Bank's assets Communicate with both internal and external customers on various matters Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• Strong organizational and communication skills
• Proficient in Microsoft computer applications
• Ability to work as a team player
• Loan documentation or title company experience, as needed

Nice To Haves

• Knowledge of Imaging system
• Knowledge of SHAW loan system and ILIEN

Responsibilities

• Adhere to established procedures for the accurate preparation of releases and transfers of liens on all types of collateral
• Responsible for researching previous paid out loans and acquisition loans
• Research and complete related inquiries to provide excellent customer service, while maintaining a prudent decision making process so as to adequately protect the Bank's assets
• Communicate with both internal and external customers on various matters
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed