Collateral Processor

Zippy•Dallas, TX

15d•Remote

About The Position

The Zippy Collateral Processor plays a crucial role in facilitating the smooth and efficient processing of manufactured home loan applications with a focus on the collateral. Your primary responsibilities will include coordinating community operators selling homes utilizing digital avenues, and collaborating with underwriters and Zippy closers to ensure timely completion of loan files. By leveraging your exceptional organizational skills, attention to detail, and strong communication abilities, you will contribute to the overall success of our loan origination operations and helping our borrowers become home owners!

Requirements

2-3+ year of experience in consumer lending or mortgage processing or related.
6+ months of manufactured housing experience or title document exposure required
Proficiency in Microsoft Office and other software tools
Excellent verbal and written communication skills, with the ability to explain complex concepts to borrowers clearly
Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously
Proficiency in using mortgage software, loan origination systems, and other relevant computer applications
Comfortable working with several technology tools in a digital 100% remote environment
Familiarity with mortgage industry regulations, guidelines, and compliance requirements
Ability to work independently as well as collaboratively in a fast-paced, deadline-driven environment
Customer-oriented mindset with a focus on delivering exceptional service to borrowers

Nice To Haves

Passionate about creating better consumer outcomes and solving the affordable housing crisis
Team player that is self-motivated, proactive, task oriented, and solutions-focused (Let’s help our borrowers!)
Shows the highest level of integrity, intent, ability and results in all endeavors to build trust
Desire to work and win in an innovative, fast-paced & committed environment
Communicative and open to feedback, and willing to give feedback to others
Collaborative and innovative with a strong desire for the entire team to win together

Responsibilities

Document Processing:
Review loan applications and associated community documents for accuracy, completeness, and adherence to company guidelines
Verify seller information including home title, purchase agreements, payoffs and other seller conditions
Organize and maintain loan files, ensuring all necessary documentation is included
Digital Interaction:
Communicate effectively with communities via digital avenues providing guidance to communities regarding the documentation needed, requirements, and timelines
Communicate effectively with manufactured housing communities selling homes
Communicate effectively with Zippy team members to quickly align and move files through the application pipeline
Compliance and Quality Control:
Adhere to all regulatory guidelines, policies, and procedures throughout the loan processing and underwriting process
Conduct quality control checks on loan files to ensure accuracy, completeness, and compliance with company standards.
Administrative Support:
Perform administrative tasks related to loan processing, including data entry, file organization, and recordkeeping
Utilize mortgage software and other relevant tools to track and update loan status accurately
Maintain confidentiality and handle sensitive borrower information with care

Benefits

Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
Paid Time Off: We offer generous PTO—and we encourage you to use it!
Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
Parental Leave: We provide paid parental leave to support you and your growing family.
No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.