Collateral File Processor

Covius•Palm Harbor, FL

1d•$15 - $18•Onsite

About The Position

The Processor Collateral File Processor is responsible for the accurate intake, reconciliation, and management of sensitive documentation, including original loan files and negotiable instruments. This role ensures all materials are properly logged, inventoried, and handled in compliance with service level agreements, quality standards, and confidentiality requirements.

Requirements

Strong communication skills, both verbal and written, with the ability to interact effectively across all levels of the organization.
Ability to work in a fast-paced, metrics driven environment.
Ability to work independently and collaboratively in a fast-paced environment.
Strong organizational skills with attention to detail and the ability to manage multiple priorities.
Adaptability and flexibility to respond to changing business needs and priorities.
Commitment to continuous learning and professional development.
Commitment and ability to cultivate a diverse and inclusive work environment.
High School diploma or equivalent
No previous experience required.

Responsibilities

Receive collateral files and prepare them for scanning and digital processing.
Scan documents and perform post-scan quality control, ensuring proper organization and accuracy.
Reconcile file inventories stored at Iron Mountain with internal records.
Process incoming mail and shipments, verifying contents against manifests and maintaining accurate logs.
Manage undeliverable addresses in accordance with contractual guidelines.
Prepare outbound documents for distribution, including document assembly and envelope preparation.
Achieve established performance metrics for productivity and accuracy.
This position will have KPI metrics based on the number of tasks completed as well as the ability to maintain an acceptable error rate.
Perform other related duties as assigned.