Collateral Administrator
About The Position
Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we’re driving the future of auto finance! Hiring Now: DFC Collateral Administrator I Schedule: Monday - Friday, 8:00am - 5:00pm Location: Medford, OR. (596 Parsons Dr.) On-site Pay: $18.50 - $24.05 an hour DOE DFC Collateral Administrator The DFC Collateral Administrator will be responsible for handling administrative work for the Collateral Management team throughout the recovery and remarketing process. This person will be able to comply with systems, support others in recovery process and complete weekly and monthly reports for DFC Collateral Manager.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication
- PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
- High School graduate or equivalent, 18 years or older required.
Nice To Haves
- Previous customer service experience
- Experience with outbound calls or collections is valuable
Responsibilities
- Complete repossession assignment checklist prior to vehicle assignment
- Process impound checklist and coordinate with Collateral Management team for possible repossession assignment
- Update DFC loan management system with all relevant information upon recovery of assigned vehicles
- Review and complete required repossession letters to be sent to customers
- Process customer SCRA searches as needed throughout recovery and remarketing process
- Review and save information from 3rd party systems into DFC loan management system
- Process service contract cancellations with accuracy
- Complete weekly and monthly reporting associated with repossessed vehicles
- Other duties as assigned
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
