Cold Call Specialist

Nazareno Services Inc

8h

About The Position

The Cold Call Specialist is responsible for making outbound calls (cold calls) to targeted prospects with the primary goal of generating interest, qualifying opportunities, and scheduling appointments or product presentations for the Call Center services offered by Nazareno Services through its Call Center division, RED (Reliable Enterprises Development).

This role does not close sales directly. Instead, it focuses on the first stage of the sales process, ensuring a consistent flow of qualified appointments for the Contact Center Manager and/or Sales Representative to conduct presentations and close deals.

Requirements

• Bachelor’s Degree in Marketing, Business, Management or equivalent experience.
• Prior experience in cold calling, inside sales, telemarketing, or lead generation (preferred).

Nice To Haves

• Strong verbal communication and persuasion skills.
• Ability to handle objections professionally and confidently.
• Highly organized, disciplined, and results-oriented.
• Comfortable working with goals, quotas, and incentive-based compensation.
• Basic familiarity with CRM systems or sales tracking tools (preferred).
• Sales-driven mindset
• Resilience and persistence
• Active listening
• Strong follow-up and consistency
• Results and metrics orientation

Responsibilities

• Make outbound calls to assigned prospect lists using company-provided tools and scripts.
• Execute cold calling and inside sales strategies to introduce Call Center services clearly and professionally.
• Identify basic client needs and assess initial interest level.
• Schedule qualified appointments and presentations for the Contact Center Manager and/or Sales Representative.
• Confirm prospect availability, decision-maker status, and contact details prior to scheduling.
• Clearly communicate the value proposition to ensure productive sales meetings.
• Accurately log calls, outcomes, and scheduled appointments in the designated CRM or tracking system.
• Conduct follow-up calls and callbacks as needed.
• Maintain organized and up-to-date prospect records to support the sales closing process.
• Work closely with the Contact Center Manager and/or Sales Representative to improve appointment quality.
• Adjust call scripts and messaging based on feedback and results.
• Support specific sales campaigns, service launches, or targeted market initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees