Coin Lead

Loomis•Tukwila, WA

About The Position

The Coin Lead supervises daily coin operations, which may include deposit verification, change order preparation, coin wrapping, coin inventory management, and balancing with customer reporting. Perform supervisory responsibilities for personnel actions and monitor staff performance. Ensure accountability and security of all funds and adhere to compliance, industry standards, audit requirements, and company policies. Assure quality customer service, schedule staffing to meet productivity goals, and approve exception processing. Overall supervision of operational activities as directed by the CMS Manager.

Requirements

Knowledge of coin operations, policies, and procedures.
Previous supervisory or leadership experience.
Forklift certification.
Ability to maintain attention to detail in a fast-paced environment.
Demonstrate strong time management and provide quality service with accuracy.
Demonstrate good work ethics in a professional manner to fellow employees and external customers.
Strong leadership skills with the ability to motivate and encourage a positive team environment.
Ability to communicate effectively both verbally and in writing.
Proficiency in processing procedures.
Ability to count, add, and subtract; record numbers and signatures; read weights and distinguish coin denominations.
Ability to train and coach other employees.
Strong computer skills.
Unrestricted ability to stand, walk, bend, and squat.
Ability to repetitiously lift bags of coins weighing from 30-55 lbs. from ground level to a height of at least 4 feet, cut open, and pour the contents into a machine hopper, approximately one bag per minute.
Ability to lift boxes of the rolled coin (weighing as much as 12-25 lbs.) off the conveyor belt and position them on a rack on a level from 6 inches to 3 feet off floor level.

Nice To Haves

Financial industry experience is a plus.

Responsibilities

Implement, monitor, and recommend changes to policies and procedures to ensure accountability, safety, and security of all currency and coins.
Review and enforce operating systems and procedures within the branch and dependent procedures outside the department. Update as needed to ensure process effectiveness, control, accountability, and security of all coin movement and inventory information.
Schedule staff, monitor attendance, and adjust payroll accordingly. Recommend disciplinary action as necessary based on attendance and performance.
Monitor workflows and, in conjunction with the CMS Manager, adjust staffing needs and maintenance schedules as needed to ensure quality service and performance.
Communicate with internal and external Loomis Armored US customers to address and resolve issues, special requests, and discrepancies.
Operate forklifts and pallet jacks safely and effectively in accordance with company policy.
Balance inbound coins by denomination and total under dual control, and maintain accurate records of all exchanges.
Identify all discrepancies upon awareness, alert supervisory staff, and conduct an immediate search for resolution.
Prepare bulk coin shipments and balance each Route Pull Sheet by denomination and total. Release outgoing shipments under dual control and maintain accurate records of all exchanges.
Monitor boxed coin levels and direct MYNT staff accordingly to maintain sufficient inventory.
Monitor and enforce productivity and production goals for processing and wrapping operations.
Track and document all coin wrap differences in accordance with the procedure.
Ensure all coin room staff are in uniform and use proper safety apparel/equipment as required by policy.
Participate in employee training.

Benefits

Vacation and Sick Time (PTO), as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry-leading Training and Development
PTO (Used for Rest & Relaxation as well as Sickness) Eligible for up to 80 hours in first year of hire
WA Paid Family and Medical Leave Up to 12 weeks of paid leave per year after 820 hours worked in WA during the qualifying period Up to 16 weeks of combined pregnancy and family leave after 820 hours worked in WA during the qualifying period
WA Family Care Act Allows use of eligible PTO for care of child or family member with a health condition
Voting Leave Up to two hours of paid time away from work to vote
Bereavement Leave Up to 3 days of paid time off due to death of an immediate family member