Cohort Manager, Women in Medicine Leadership Fellowship, MENA

OPERATION SMILE INC

16d•Remote

About The Position

The cohort manager has both a leading and a supportive role for a cohort of the Women in Medicine Leadership Fellowship, ensuring fellow engagement and success. The Women in Medicine Leadership Fellowship is a 9-month hybrid leadership development program for early- to early-mid career female health workers in low- and middle-income countries. It is delivered on the Zoom-based Operation Smile Academy (OSA) platform and through three in-person trainings at the start, 2-3 month mark, and end of the fellowship. Each fellow is linked with a mentor who provides personal and professional guidance during the fellowship, and the fellows will complete an independent project during their fellowship. The cohort manager will be the first and most frequent point of contact for fellows in the fellowship management team, in a role similar to a graduate-level teacher’s assistant. (This role does not have an assignment-grading function, but fellows may approach cohort manager for advice about independent assignments and projects.) The cohort manager will guide the group of fellows, promote social engagement, and be a sounding board for ideas and questions. This role will focus on an approximately 10-fellow cohort from the Middle East and North Africa (MENA) region. If you are enrolled in a graduate or post-graduate program, we are happy to work with your academic institution to support academic credit for this role. Candidates are not required to be enrolled in a program, and candidates currently enrolled in a program are not required to seek academic credit. This is a 10-month role, from January to October 2026.

Requirements

Proficient in professional English, proficient in Arabic.
Experience in coordinating groups of learners.
Familiarity with global health and/or leadership development.
Ability to work across time zones / in time zone of cohort members.

Nice To Haves

French is additional benefit.
Experience as a TA for university or (preferred) graduate students preferred.

Responsibilities

Regular communication with Women in Medicine team:
Weekly Fellowship team meeting.
Weekly meeting of all cohort managers.
Serve as primary contact for fellows and their mentors:
First point of contact for situations like missing a live event, tech issues, etc.
Route fellow questions or concerns to other members of the WIM Fellowship leadership team as needed.
Compile required information for all members of cohort: fellow biographies, bank details for stipend transfers, and travel information for in-person events.
Monitor and encourage fellow participation in all fellowship activities:
Send monthly session calendar with dates and facilitator details for both synchronous and asynchronous sessions to fellows and mentors.
Send reminders and access links for live sessions to fellows and mentors prior to sessions.
Run live sessions on Operation Smile Academy, and assist facilitators with any technical support needed during the session (breakout rooms, sharing screen, polls, etc.).
Track fellows' attendance and participation in events and assignments via reports created by OSA, and follow up with fellows who miss sessions or are not completing asynchronous learning.
If a fellow becomes unresponsive, work with WIM team and fellow’s country team to identify causes and solutions.
Confirm fellows and mentors are meeting regularly.
Share required post-sessions and post-module surveys, designed by fellowship M&E team, with fellows and prompt for completion as needed.
Educational leadership for fellows:
Support questions about course content and learning materials.
Help fellows apply course themes to the design and development of their individual projects, as needed.
Suggest supplementary education materials to help fellows meet learning and personal development goals.
Encourage causal and social connection among fellows:
Run Fellowship WhatsApp group.
Maintain fellows’ birthday list and send recognition in WhatsApp group.
Facilitate Fellows-only meetings, more casual sessions with themes designed around personal and group connection.
Conduct monthly fellow feedback session.
Share any suggestions for activities that would benefit your cohort with WIM Fellowship leadership team.
Engage with mentors to understand mentor support needs and fellow needs
Conduct monthly mentor feedback session, share the resources they can use during their mentee-mentor discussion meetings.
Conduct monthly mentor feedback survey.
Identification of other strategies for cohort engagement and cohort success.