Cohort Hiring Program Management - Placement & Acclimation - Vice President

JPMorgan Chase • Columbus, OH

88d

About The Position

The Talent & Employee Experience - Recruiting team within the Global Technology Recruiting function comprises a global team of professionals across campus and experienced functions who support the business in fulfilling over 100,000 roles, including internal mobility for 30,000 employees annually. The organization engages with millions of candidates to help them navigate the firm to find their next career opportunity. The Global Technology (GT) Cohort Hiring 2.0 program is part of the Global Technology Recruiting function and provides the business with the talent they need for both today and tomorrow. As a Cohort Hiring Program Manager within Global Technology Recruiting, you will help us build and test new processes regarding cohort hiring placements onboarding orientation and acclimation. You will deliver the candidate placement process, using inputs from candidates as well as hiring managers to create a smooth effective placement process for all relevant stakeholders. Additionally, you will plan for and partner with the key stakeholders for onboarding and facilitate New Hire Orientation Day One experience. You will also engage with new hires and hiring managers during the acclimation phase of their employment.

Requirements

• Strong background in recruiting, program management and technology
• Ability to negotiate with others, solve problems and empathize with customers
• Ability to influence and build relationships across all levels of the organization and drive change through promoting a culture of collaboration across organizational boundaries
• Ability to analyze and synthesize information, course-correct and adapt, and constantly iterate on the approach to ensure successful delivery of the processes
• Proven leader with high degree of initiative and autonomy with demonstrated ability to make strategic decisions, take accountability for those decisions while candidly challenging the status quo to drive positive business outcomes
• Excellent presentation, written and verbal communication skills
• Comfortable delivering new concepts and solutions, often forging through uncharted territory
• Passion for new hire experience, business strategy and processes and continuous learning
• Understand risk and reputational issues - ability to identify, address and escalate in a timely fashion
• 7+ years of Experience in Recruitment/ Human Resources; Program and Change management experience
• Ability to function well in a fast-paced and dynamic work environment

Responsibilities

• Execute the end-to-end placement, onboarding, orientation, and acclimation processes in specific location(s).
• Engage with candidates and hiring managers on business required activities, ensure follow-up on candidate and hiring managers requirements through delivery.
• Balance candidate and hiring manager preferences and ensure acclimation feedback are collected and measured regularly.
• Boost hiring managers/ hub stakeholder awareness and adoption of cohort hiring processes.
• Act as the escalation point of contact to triage and resolve outstanding issues.
• Invest in relationships with customers and key stakeholders and improve collaboration, with 'one team' mentality.
• Lead and troubleshoots incidents through identifying bottlenecks, opportunities for optimization, and demands.
• Identify and communicate business needs for future cohort hiring product development and deploy the ideas to key stakeholders such as candidates/new hires, hiring managers, recruiters, and business leaders.
• Adopt and deliver-on the high-quality solutions with a focus on innovation and experience elevation for our customers (candidate/new hire, hiring managers and other stakeholders).
• Leverage analytics and usage patterns to better predict issues and take proactive actions to serve our customers.
• Ensure data integrity throughout the end-to-end process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree