Cognitive Implementation Engineer II (Enterprise)

SoundHound AI-posted 5 months ago
$120,000 - $140,000/Yr
Full-time • Mid Level
501-1,000 employees
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Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it’s voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world. The Senior Cognitive Implementation Engineer is a core member of the agile teams implementing cognitive solutions. These cognitive solutions are to be fit-for-purpose, efficient, and of high quality.

  • Responsible for configuring cognitive modules of Amelia – or creating new customized modules with help of Product Engineering – to ensure Amelia can address required functionality
  • Review outcome of the Transversal Analysis and target Architecture blueprint
  • Configure (‘train’) Amelia for the agreed use cases
  • Test Amelia against concrete cases and implement refinements
  • Discuss with Technical Architect and Cognitive Project Leads approaches to each technical challenge and agree on technical solution
  • Develop and test each module functionally until it reaches expected behavior
  • Work with integration experts to connect developed functional solutions to the Automations that communicate with back-end systems
  • After project execution, review ‘structural’ changes and developed APIs and decide with R&D if any should be standardized in Amelia
  • Reuse APIs and automatas or create new APIs and automatas to integrate Amelia with relevant client systems and security framework
  • Create agile work plan for agreed functionality and validate with cognitive project lead
  • Configure Amelia ontologies to address required functionality in agile sprints
  • Create reusable Amelia ‘modules’ (e.g. BPNs) in local language
  • Create reusable Amelia ontologies in local languages
  • Stress test new/modified pieces to ensure they can withstand technical end user requirements
  • 5 years of experience with Java, JavaScript, and/or Groovy Scripting and a Bachelor’s Degree in Computer Science or equivalent (or 3 years of experience with a Master’s Degree)
  • Excellent problem-solving, analytical thinking, and communication skills
  • Flexible mindset and a can-do attitude
  • Strong eagerness to learn
  • Experience with implementations at an enterprise scale would be a significant plus
  • Comprehensive healthcare
  • Paid time off
  • Equity
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