coffeehouse development manager, Licensed Coffeehouses – Northeast Region

Starbucks • New York, NY

3d • Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only
celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As a Coffeehouse Development Manager, you will build strategic business plans, proposals, and financial models based on business, segment, and market needs, hunt for new licensee partnerships and new coffeehouse locations. You will also develop new stores with existing licensees to increase their portfolio footprint. You will evaluate the financial position, partnership fit, and operational acumen of both, with the support of other functional teams, to ensure the right growth and outcomes to protect the Starbucks brand, meeting our customers where they live, work, learn, play and stay.

Requirements

• Franchising industry understanding, knowledge of restaurant/retail operations (6+ years)
• Direct B2B sales, real estate, franchising, or business development experience (6+ years)
• Direct experience negotiating complex agreements and contracts with executives
• The ability to thrive in competitive conditions, acting confidently and with poise
• A strong desire to help others succeed and live Starbucks Mission and Values

Nice To Haves

• Industry knowledge of segments such as: Healthcare, College & University, Gaming & Hospitality, Mixed-Use Retail, and Military
• Master of Business Administration (MBA) degree (preferred)

Responsibilities

• Lead Market Development through the execution of a thoughtfully developed strategic business plan in collaboration with company operated coffeehouse development to sell in brand-accretive new store development for a portfolio of licensed (franchised) stores across states and channels.
• Manage all aspects of the market planning process including hunting, cultivating, assessing and qualifying new licensees and new opportunities, converting existing pipeline opportunities, and determining how sales and profit will be achieved.
• Develop a robust pipeline of new stores and deliver multi-year complex licensing agreements, inclusive of standard and nuanced terms to incent investment and growth and achieve annual financial plan.
• Proactively manage your pipeline of New Store Development to open on-time and within budget.
• Manage Renewals of Existing Contracts and negotiate remodel requirements per coffeehouse standards.
• Demonstrate skill in deal-making and contract management with C-Suite decision makers, real estate investment trusts, developers, business owners and influential stakeholders.
• Collaborate with peers to ensure best practices for new coffeehouse growth across geographies.
• Work cross-functionally with all team members in the Licensed Coffeehouse Business Development, Design & Construction organizations, building trust-based and cohesive and collaborative relationships.
• Research and stay abreast of external and internal factors to form insights and plans to grow, develop, and retain key partnerships across designated markets.
• Communicate the tools and resources needed to meet changing business dynamics and achieve goals.

Benefits

• As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
• Additionally, Starbucks offers 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
• You will also have access to backup care and DACA reimbursement.
• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
• For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed