The Lighthouse Mission-posted 5 days ago
$20 - $22/Yr
Full-time • Mid Level
Onsite • Bellingham, WA
11-50 employees

The Liminal Shift Lead supports the daily operations of Liminal, Lighthouse Mission Ministries’ nonprofit coffee shop and job-training environment. This role is responsible for leading shifts, supporting baristas and trainees, ensuring excellent guest service, and maintaining a welcoming, orderly environment that embodies LMM’s values of hospitality, dignity, restoration, and hope. The Shift Lead acts as a steady on-the-floor presence, helping oversee workflow, quality standards, and staff support. This position plays a crucial role in mentoring job-training participants and modeling LMM’s grace-based accountability philosophy.

  • Lead café operations during assigned shifts, ensuring consistent service quality
  • Oversee workflow, cleanliness, and café presentation
  • Perform opening and closing procedures as scheduled
  • Support inventory management by monitoring stock levels and communicating needs
  • Troubleshoot minor equipment or workflow issues as they arise
  • Provide on-shift guidance, coaching, and encouragement to baristas and trainees
  • Assist in training new staff and participants in barista skills and Liminal service standards
  • Uphold a positive, professional, grace-filled team atmosphere
  • Demonstrate proper drink preparation and uphold quality control
  • Deliver exceptional hospitality and foster a welcoming environment
  • Resolve customer concerns with warmth and professionalism
  • Promote Liminal’s mission, brand, and community-oriented ethos through guest interactions
  • Support participants in their vocational training and personal development
  • Model LMM’s grace-based accountability and relational care
  • Participate in Christian devotionals, prayer, and relational ministry as needed
  • Work collaboratively with the Coffee Manager and Assistant Manager
  • Communicate effectively with all staff and relay shift updates
  • Participate in staff meetings and ongoing training
  • Perform any additional duties as assigned
  • Agreement with the Lighthouse Mission’s Statement of Faith and adherence to the Life & Personal Covenant, as outlined in the Employee Handbook.
  • A passion for serving Jesus and making the Gospel known through mercy ministry. The successful candidate will have an active church/prayer life.
  • 2+ years of experience in coffee-shop or food service.
  • Ability to lead, support, and train others in a customer-facing environment.
  • Strong communication and interpersonal skills.
  • Proficiency with POS systems and basic software (Google Workspace or Microsoft Office).
  • Ability to multitask and stay calm under pressure.
  • Reliable, flexible, and willing to take initiative.
  • Execution of a confidentiality agreement.
  • Ability to successfully pass pre-employment background screenings.
  • Paid Time Off (PTO): 120 hours awarded after 90 days of employment
  • Paid Holidays: 12 paid holidays annually.
  • Medical, Dental, and Vision Insurance: Comprehensive employer-sponsored plans available to employees.
  • 403(b) Retirement Plan with Employer Match: LMM matches up to 5% of employee contributions.
  • Employee Assistance Program (EAP): Confidential support services for personal and work-related concerns.
  • Life Insurance & Disability Coverage: Employer-sponsored options available.
  • Paid Training & Professional Development Opportunities.
  • Education Reimbursement Program.
  • A Christ-centered workplace focused on mission-driven impact.
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