The Beach Club Coffee Shop Manager

Spectrum Resorts•Gulf Shores, AL

20d•$50,000

About The Position

THE BEACH CLUB COFFEE SHOP MANAGER The Coffee Shop Manager responsibilities include planning, organizing, directing and coordinating resources of the coffee shop for the efficient, well-prepared, and profitable service of food and beverages. Provide a professional, friendly and efficient high quality service to customers. Consistently maintain quality food service and sales, meet health code requirements.

Requirements

Minimum 5 years work experience managing restaurants in a Breakfast/Barista setting
Above average computer skills to include knowledge of Microsoft Office programs, POS systems and the ability to learn property specific programs
Excellent customer service/hospitality skills
Excellent communication skills, both verbal and written
Knowledge of budgeting, ordering, inventory
Strong problem resolution skills
Process oriented and excellent organizational skills
Ability to promote teamwork and motivate team
Knowledge of governmental regulations including liquors laws, health department and OSHA requirements
ServSafe Certification or ability to become ServSafe certified
Knowledge of specialty coffees
Knowledge of roasting coffee beans
Knowledge of merchandising products
Ability to work at 6 a.m. and 5-6 days as volume dictates
Ability to stand/walk for entire shift
Ability to move/lift up to 40 lbs as needed
Ability to bend, stoop, kneel
Must possess valid driver license and acceptable driving record
Ability to work in extreme temperatures (ovens/freezers) outdoor heat and humidity
Ability to withstand frequent immersion of hands in water or sanitation solution to clean food or prep surfaces

Responsibilities

Provide efficient and effective service to customers and exceed wherever possible.
Demonstrate a positive, enthusiastic, committed and flexible attitude toward guests, owners and team members.
Serve as point of contact for guest inquiries, dealing with these through to a successful outcome.
Monitor staff performance to maintain clean food preparation and equipment, work areas and counters or tables
Monitor food and beverage preparation methods, portion sizes and garnishing and presentation of food and beverage to maintain superior qualities.
Conduct inventories and maintain supplies for designated work areas and reorder as needed
Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
Supervise staff during work shift. Perform hiring, discipline, scheduling of staff.
Review work procedures and operational problems in order to determine ways to improve service, performance and/or safety.
Monitor compliance with health regulations regarding food preparation and serving.
Know how to perform all tasks associated with restaurant services and catering when needed.
Maintain a neat and clean personal appearance
Investigate and resolve complaints concerning food and beverage quality and service.
Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
Develop/implement procedures to provide outstanding service while meeting budgetary requirements
Know Beach Club emergency and safety procedures
Perform other tasks as assigned by Director of Food & Beverage