Coffee Shop Manager - Muswell Hill Broadway

Redemption Roasters • London, CA

22d

About The Position

We’re looking for an experienced, hands-on Coffee Shop Manager to take charge of our Muswell Hill Broadway café. You’ll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day.

At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release – often in our own cafés.

Our Muswell Hill Broadway café is a 5-min bus ride from Highgate underground station (Northern Line).

Requirements

• At least 3 years’ café or restaurant management experience.
• The right to work full-time in the UK.
• Weekend availability.

Responsibilities

• Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
• Drive performance and consistency across your café – from food and coffee execution to service standards and presentation.
• Build and coach a high-performing team through clear expectations, regular feedback, and continuous development.
• Take charge of day-to-day operations, including scheduling, stock, safety, and compliance – ensuring a well-run, efficient, and profitable shop.
• Maintain high standards in cleanliness, organisation, and quality through hands-on leadership and attention to detail.
• Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
• Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café’s presence in the community.

Benefits

• Support your growth with clear expectations, ongoing training, and regular check-ins.
• Offer you the chance to lead a café that’s doing things differently – where quality and impact go hand in hand.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed