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The Coffee Shop Department Manager at Hy-Vee is responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability. This role involves coordinating the delivery of the freshest and best quality products at competitive retail prices while maintaining a positive company image through courteous, friendly, and efficient customer service. The manager will create a friendly atmosphere, encourage teamwork, and ensure that all employees provide excellent service to customers.