Coffee Shop Barista

BLUESTONE LANE • Houston, TX

112d

About The Position

The Barista is responsible for upholding the standard of quality of the Bluestone Lane coffee and beverage program within their home store. The Barista strives for the highest of standards in drinks, local interactions, attitude and brand ambassadorship. The Barista acts as a role model with drink quality, local interaction and food preparations. This role follows the Steps of Service to maximize sales while providing a high level of customer service. The Barista role is cross functional and rotates off the machine with responsibility for POS and food orders.

Requirements

• You possess a passion for customer service.
• You have 1+ years working as a Barista in Specialty coffee or 2+ years working in non-specialty coffee in a high volume fast paced environment.
• You are able to work in high-pressure, fast-paced work environment.
• You are well-organized and detail-oriented, able to view the workspace with a fresh set of eyes each day.
• You have experience using a Point of Sale (POS) system.
• You possess strong interpersonal and verbal communication skills.
• Ability to stand for extended periods and lift up to 40lbs.

Responsibilities

• Follows BL recipes and presentation standards in a timely manner.
• Manages coffee shop equipment and tool cleaning & maintenance (daily cleaning and periodic maintenance).
• Follows BL operating procedures and processes, including completing transactions accurately and following safety and security measures.
• Dials machine in and maintains consistent espresso extraction as per Bluestone Lane brew ratios.
• Deep understanding of the menu in order to educate, upsell and excite locals, fast & efficiently.
• Trains, educates and acclimates baristas in training into store and BL system.
• Contributes to and builds upon innovations which assist workflow and operations in store and speed of service.
• Helps foster a cohesive team and encourages the vision and culture of BL and work together towards achieving the common goals across the store.
• Reports any issues with suppliers in a timely manner to the GM or Area GM.
• Delivers an efficient, high quality product.
• Zenput inputs such as monthly coffee and process audits & ownership of store achieving correct extraction via daily dial in.
• Focus on coffee, beverage product and workflow systems while providing a positive influence in upholding BL standard of hospitality.
• Coffee product rotation, ordering and quantity management following standard operating procedures.
• Minimizes waste – ensures proper ordering.
• Regularly comes around the bar to clean and restock condiment stations, clear and wipe down tables & counters.
• Ensures bar and workspace are always clean and fully functioning.
• Maintains DOH standards and ensures proper protocol is being followed daily.
• Completes store opening and closing procedures accurately and efficiently.
• Provides quality product with speed and accuracy.
• Always maintains grooming guidelines.

What This Job Offers

• Number of Employees: 501-1,000 employees