Coffee Shop Attendant (Full-Time)

PCH Hotels & Resorts • Florence, AL

2d • Onsite

About The Position

At the Renaissance Shoals Resort & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property embraces the local history and heritage of the music industry in the Shoals area. For many years the Renaissance Shoals Resort & Spa has been the premier hotel in the entire region, offering luxury, modern amenities, and spectacular dining options to our guests. We are seeking an enthusiastic and customer-focused Coffee Shop Attendant to provide exceptional service to guests at our on-site coffee shop. As a Coffee Shop Attendant , you will create a welcoming atmosphere, serve high-quality beverages, and ensure that every guest experience is memorable. If you have a passion for coffee, hospitality, and making people smile, we invite you to be part of our world-class team.

Responsibilities

• Maintaining a clean and organized work area by practicing "clean as you go" methods.
• Changing out coffee every two hours to maintain its optimal taste and flavor.
• Welcoming each customer with a warm smile, addressing them by name when possible, and offering assistance to make them feel valued and comfortable.
• Effectively handling payment transactions using the Point of Sale (POS) system and following proper cash handling procedures.
• Ensuring that your issued bank is maintained at the correct amount at all times for accurate transactions.
• Providing efficient and friendly service for guests purchasing to-go items by wrapping or bagging them appropriately.
• Practicing proper food handling techniques while preparing food and drink items to maintain safety and hygiene standards.

Benefits

• Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
• 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
• Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
• Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
• Employee Recognition: Participate in employee rewards and recognition programs.
• Fun Work Environment: Be part of a friendly and supportive team that values your contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed