The Coffee Shop Attendant

Hilton Sandestin Beach•Miramar Beach, FL

19d

About The Position

To perform daily food preparation and service to, including continental items, pastries and coffee preparation. Sell merchandise and ensure cleanliness of The Coffee Shop.

Requirements

Ability to effectively deal with and resolve conflict situations with dissatisfied guests.
Ability to learn and understand food service operations.
Ability to read and speak the English language sufficient to understand menus, special promotions, and communicate with guests.
Ability to learn and understand the MICROS point-of -sale system.
Ability to sit and/or stand and work continually in confined spaces.
Understand system of weights and measures.
Ability to operate kitchen and food service equipment.
Ability to lift a minimum of five pounds and a maximum of thirty pounds.
Possess basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all charges and understand portion sizes as related to prices.
Ability to understand the First In First Out (FIFO) method of product rotation.
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
Ability to obtain any government required licenses or certificates.

Nice To Haves

Prior food and beverage experience preferred.

Responsibilities

Services and prepares all food and beverages.
Restocks merchandise items that are sold in The Coffee Shop.
Handles checks and utilizes the Micros point-of-sale system.
Greets all guests in a positive and welcoming manner.
Performs general cleaning tasks, as assigned by supervisor.
Abides by all Federal, State, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
Maintains an open line of communication between guests, management, and line employees.