About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Deloitte University Hotel & Conference Center - Benchmark Hospitality - High-end private hotel and conference center called Deloitte University. Closed to the public. - Currently 800 hotel rooms - all single occupancy, no suites (expanding to 1,400 rooms in March 2026!) - Four restaurants including a Starbucks and Seattle's Best Coffee (expanding to nine restaurants in March 2026!) - 105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms. (expanding to 200k in March 2026!) - Fitness Center, jogging trails and sports fields (all available to our associates to use!) - All professional clientele. No weddings, holiday parties, school groups, or other social-type events. - Located in Westlake, Texas - near Keller, Southlake, and Roanoke. - For more information about our property, check our website: BenchmarkHotelDFW.com Benefits & Perks - Awesome Employee Focused Culture with many Associate Events! - Closed most holidays - 10 days of holiday pay. - Up to 14 Vacation & Sick days per year. - Weekly pay! - Leadership and Career development programs. Many opportunities to grow and transfer to new positions. - Free Lunch in our newly remodeled Associate Cafeteria. - Eligible for Medical Insurance and other awesome benefits within 30 days of employment. - Employer matching 401k - Tuition Reimbursement - Free parking on-site. - Free uniforms and we will clean them! #PGH-DU #PGH-BMC What you will have an opportunity to do: BASIC FUNCTION: The Coffee Break & Pantry Captain will supervise and support the coffee break and pantry staff members and oversee the execution of the daily coffee break and pantry operations. This operation consists of 12 coffee break stations, 29 guest room floor pantries, and six management offices spread out over four buildings.

Requirements

  • Experience as a departmental trainer or supervisor preferred.
  • Experience in the hospitality industry required.
  • F&B Coffee Break, Pantry or Banquet experience desirable.
  • Strong computer skills.
  • Proficient in Microsoft Excel and Outlook.

Nice To Haves

  • Microsoft Teams and OneNote experience are desirable.

Responsibilities

  • Assist in overseeing the operation all coffee break stations, pantries and management offices across campus to ensure all guests needs are met and standards are upheld.
  • Ensure daily inventory sheets are up-to-date, place orders and receive product, and ensure all product is of high quality for our guests.
  • Schedule monthly meetings ensuring all necessary information is being relayed to the staff.
  • Coordinate daily Pre-shift meetings and communicate plans for coffee breaks and pantries for each day, utilizing break reports and event reports.
  • Provide feedback on opportunities regarding coffee breaks and pantries.
  • Conduct monthly inventory of all coffee breaks, panties and management offices.
  • Training staff on the standards and tasks that the coffee break and pantry attendants are responsible for.
  • Monitor Peer Trainer activities and check on new associate training.
  • Ensure standards and training outlines are up-to-date and always accurate.

Benefits

  • Awesome Employee Focused Culture with many Associate Events!
  • Closed most holidays - 10 days of holiday pay.
  • Up to 14 Vacation & Sick days per year.
  • Weekly pay!
  • Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
  • Free Lunch in our newly remodeled Associate Cafeteria.
  • Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
  • Employer matching 401k
  • Tuition Reimbursement
  • Free parking on-site.
  • Free uniforms and we will clean them!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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