Coffee Bar Attendant (Barista)

Marriott International • Phoenix, AZ

396d

About The Position

The Coffee Bar Attendant (Barista) at Renaissance Phoenix Downtown Hotel is responsible for providing excellent customer service while preparing and serving coffee and food beverages. This role involves maintaining cleanliness and organization in the coffee bar area, handling cash transactions, and ensuring compliance with safety and security policies. The barista will also engage with guests to enhance their experience and support team goals.

Requirements

• Ability to stand for extended periods of time.
• Experience in customer service or food service preferred.
• Basic math skills for handling cash and transactions.
• Ability to operate a cash register and MICROS system.

Nice To Haves

• Knowledge of coffee preparation and equipment operation.
• Experience in a hospitality environment.

Responsibilities

• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Set up, stock, and maintain work areas.
• Input orders into cash register system and collect payment from customers.
• Take orders, record in MICROS system, and prepare food and coffee beverages.
• Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times.
• Bus coffee cart areas and tables.
• Clean dishes, utensils, work areas, tables, and equipment throughout the day.
• Obtain change required for expected business level.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: No Education Listed